Transport NSW - ICT Strategy & AI Architecture
AI strategy, target-state architecture, and roadmaps across multiple Transport NSW divisions
Delivered AI strategy, target-state architecture, and ICT roadmaps across multiple Transport NSW divisions - from a new AI-enabled operating model for NSW Motorways to an AI opportunities map for the Point to Point Transport Commission, a Corporate Services roadmap, enterprise architecture reviews for Procurement and Finance, and the establishment of AI pilots in Procurement.
What we delivered
The Challenge
Transport NSW needed to move from interest in AI to a defensible, division-by-division plan - connecting strategy, target-state architecture, and governance into roadmaps each business unit could act on, and proving the value of AI through practical pilots rather than theory.
Our Approach
- ✓Engaged across multiple Transport NSW divisions to understand each business unit's strategy, operating model, and technology estate
- ✓Defined target-state architecture and AI-enabled operating models where the opportunity was greatest, starting with NSW Motorways
- ✓Translated opportunities into ICT strategies and roadmaps each division could fund and act on
- ✓Reviewed enterprise architecture for Procurement and Finance, and stood up practical AI pilots to prove value
Results
- →NSW Motorways given a clear target-state architecture to underpin its new AI-enabled operating model
- →Point to Point Transport Commission equipped with a prioritised AI opportunities map and an ICT strategy to act on
- →Corporate Services roadmap delivered as the reference for technology investment
- →Enterprise architecture reviews for Procurement and Finance surfaced practical modernisation paths
- →AI pilots stood up in Procurement, moving AI from strategy to hands-on proof of value
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